No, orders once confirmed cannot be modified. Please review your order carefully before confirming.
All orders must be prepaid unless specified (COD may be available for select PIN codes). We accept all major credit cards and digital payment methods.
Orders can be cancelled within 6 hours of placement. Once dispatched, orders cannot be cancelled.
Orders are dispatched within 2–4 business days. Delivery typically takes 5–10 days, depending on your location within India.
Tracking details will be shared via WhatsApp or Email once your order is shipped. You can use this information to track your package.
Yes, we ship to all major cities and towns across India. For remote areas, delivery times may vary. Please contact our customer service team if you have any questions about delivery to your specific location.
We accept returns/exchanges only if: a wrong item was delivered, the product is damaged or defective, or you need a size exchange (subject to stock availability). Returns must be requested within 48 hours of delivery.
Yes, we strongly recommend recording an unboxing video while opening your package for any return, exchange, or damage claim. This helps us resolve issues quickly and fairly.
Slight color variations may occur due to lighting or screen differences. Many of our pieces are handcrafted, and minor variations are part of their charm and uniqueness.
Discounted items are not eligible for return/exchange, unless defective. Only one offer or promo code is valid per order.
You can reach our customer service team via Instagram DMs or WhatsApp between 10 AM – 7 PM (Mon–Sat). We typically respond within 24 hours.
While delays due to courier services or weather are beyond our control, we'll always try to support you. Please contact our customer service team for assistance.